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Returns & Exchanges

 Order Cancellation Policy

We pride ourselves on our ability to quickly and accurately process all orders. In fact, most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please email us at support@voltlin.com within 24 hours. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.

    Return / Exchange Policy

    We stand behind our products with a 30-Day No-Risk Money-Back Guarantee. You may return any item purchased from our website if you're not 100% satisfied for an EXCHANGE or REFUND within 30 days from the time you receive your order. 

    Please Note: 

    • Shipping fees are non-refundable.
    • All items must be in the same condition as they were received. 
    • Returns or exchanges must be initiated any time before 30 days of the time you received your items. 
    • Customer is responsible for covering the cost of shipping any returned items to us in Dallas, Texas (USA).
    • Prepaid return shipping labels are available upon request. The cost of your return label will be deducted from your final refund.

        Return / Exchange Steps: 

        1. To initiate your return or exchange please visit our Returns & Exchanges Portal and enter the required information. 
        2. Once approved, follow the provided steps to properly package and label your return.
        3. Drop off your return package at the authorized courier and we'll do the rest!
        4. You'll receive an email as soon as we've received your return and a refund/exchange will be issued.

         

        Feedback

        We would love to hear your feedback, question, or any concern. Please feel free to email us at support@voltlin.com to let us know how we are doing. We take your feedback very seriously and are always striving to improve.

         

         

         

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