At Voltlin we do our absolute best to ensure that our product descriptions are as in-depth as possible so that you will not encounter any unexpected surprises when you receive our products. We want our customers to know exactly what they are ordering and provide the best customer experience possible.
Order Cancellation Policy:
We pride ourselves on our ability to quickly and accurately process all orders. In fact, most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please email us at email@example.com within 24 hours. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.
Return / Exchange Policy:
We stand behind our products with a 15-day no-risk money-back guarantee. You may return any item purchased from our website if you're not 100% satisfied for an EXCHANGE or REFUND within 15 days from the time you receive your order.
- All items must be in the same condition as they were received.
- Returns or exchanges must be initiated anytime before 15 days of the time you received your items.
Return / Exchange Steps:
- Visit our Returns & Exchanges page and enter the required information to initiate your return or exchange.
- Once approved, follow the given steps to properly wrap and label your return package.
- Take it to an authorized drop-off location to ship.
- You will receive an email as soon as we have received your items, and when a refund is issued or your exchange is mailed out.
We would love to hear your feedback, question, or any concern. Please feel free to email us at firstname.lastname@example.org to let us know how we are doing. We take your feedback very seriously and are always striving to improve.