Congratulations, if you have the Limited Warranty Card shown below then you may redeem it for 1 free beaded jewelry repair. You may redeem it anytime up to 2 years from the date of your purchase, which should be written on your card.
(Please keep this card)
- Use the contact form below and provide us with the following information (your Name, Phone Number, and Shipping Address) so we can look-up your order and send you a free pre-paid shipping label to return your broken jewelry.
- Package your broken jewelry in a padded envelope or small box and seal it well. Adhere the shipping label we provided to the outside of your package.
- Drop your package off at the appropriate courier to be returned to us and we'll take of the rest!
Terms & Conditions:
- This card is only good for 1 beaded jewelry repair. We offer additional Jewelry Repair services for a small, reasonable fee.
- This card is NOT redeemable for jewelry resizing. We offer additional Jewelry Resizing services for a small, reasonable fee.
- Original Packaging is NOT required.
- Replacement beads may very in size, color, and pattern (striations, mixing of colors, rutiles, etc.).
- Your returned broken must have at least 75% of the original beads and pieces.
- Repair times may take up to 1 week from the date that we receive your broken jewelry. All crystal and gemstone pieces must go through an entire cleaning and cleansing process before we repair your jewelry.
For any additional questions, you can reach us at:
+1 (469) 447-VOLT