Congratulations, if you have the Limited Warranty Card shown below then you may redeem it for 1 free beaded jewelry repair. You may redeem it anytime up to 2 years from the date of your purchase, which should be written on your card.
(Please keep this card)
- Use the contact form below and provide us with the following information (your Name, Phone Number, and Shipping Address) so we can look-up your order and send you a free prepaid shipping label to return your broken jewelry.
- Package your broken jewelry in a padded envelope or small box and seal it well. Adhere the shipping label we provide to the outside of your package.
- Drop your package off at the appropriate courier to be returned to us, and we'll take of the rest!
Terms & Conditions:
- This card is only good for 1 beaded jewelry repair. We offer additional Jewelry Repair services for a small, reasonable fee.
- This card is NOT redeemable for jewelry resizing. We offer additional Jewelry Resizing services for a small, reasonable fee.
- Original packaging is NOT required.
- Replacement beads may vary in size, color, and pattern (striations, mixing of colors, rutiles, etc).
- Your returned broken must have at least 75% of the original beads and pieces.
- Repair times may take up to 1 week from the date that we receive your broken or damaged jewelry.
For any additional questions, you can reach us at:
+1 (469) 447-VOLT