Frequently Asked Questions (FAQs)

About Us

Who are you?

Where is Voltlin located?

Ordering + Payments

What type of payments do you accept?

How do I know if you've received my order?

Can I cancel/change my address/order?

Why did I just get asked to verify my order?

Shipping + Delivery

How much does shipping cost?

Where do you ship from?

Do you ship to P.O. Boxes?

I've only received part of my shipment, where are the other items?

How long will it take to receive my order?

Returns + Exchanges

What is this store's return and exchange policy?

How do I return an item that I recently purchased?

Do you offer store credit for Returns?


Why does my crystal/gemstone look slightly different?

What sizes are available for your clothing & jewelry?

What about possible custom fees?

My beaded jewelry broke!

Have another question?

Didn’t find what you were looking for? Contact us. Contact

We donate 10% of our proceeds to charity: water! charity: water is a non-profit organization bringing clean, safe drinking water to people in developing countries. When a community gets access to clean water, it can change just about everything. It can improve health, increase access to food, grow local economies, and help kids spend more time in school. Learn More!

Subscribe To Our Newsletter

Receive free gifts and special offers directly to your inbox!



Sold Out